Privacy Policy

Last updated: 12 Mar 2024

Welcome to JokeDial! Your privacy is of the utmost importance to us. This Privacy Policy outlines the types of information we may collect from you or that you may provide when you visit the website jokedial.com ("Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

On this Website.
In email, text, and other electronic messages between you and this Website.
Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
When you interact with our advertising and applications on third-party websites and services if those applications or advertising include links to this policy.

It does not apply to information collected by:

us offline or through any other means, including on any other website operated by the Company or any third party; or
any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information");
That is about you but individually does not identify you; and/or
About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
From third parties, for example, our business partners.

Pirsch

For web analytics, we use Pirsch Analytics. Pirsch Analytics is a cookie-free web analytics software that was developed according to the Privacy by Design principle. To analyze visitor flows, Pirsch Analytics uses a hashing algorithm to generate a 16-digit number as the visitor ID when the page request is received. The input values are the IP address, the user agent, the date and a salt.

The visitor's IP address is not persisted in whole or in part, and is anonymized completely and non-reversibly by the hash. The inclusion of the date and the use of one salt per website ensures that website visitors cannot be recognized for more than 24 hours and cannot be tracked across multiple websites. A rough localization (country/city) is performed via a locally integrated database.

Third-Party Services

Google OAuth

For authentication, we use Google OAuth. We may receive certain profile information from Google, including your name, email address, and profile picture, to facilitate your login process. Please refer to Google's Privacy Policy for details on how Google manages your information.

Twilio

All calls on JokeDial are processed by Twilio. Calls are processed, recorded, and transcribed to ensure quality and for record-keeping purposes. For information on how Twilio handles your data, please visit Twilio's Privacy Policy.

RetellAI

We partner with RetellAI to process, record, and transcribe calls. This helps us provide and improve our services. Please review RetellAI's Privacy Policy to understand how your call data is handled.

Stripe

For payment processing, we utilize Stripe. Your payment information is processed securely by Stripe, and we do not store your financial details on our servers. For more information on Stripe's privacy practices, please visit Stripe's Privacy Policy.

Vercel

Our website is hosted on Vercel. Data related to website hosting, including IP addresses and web logs, may be stored by Vercel. For details on how Vercel manages your information, please refer to Vercel's Privacy Policy.

Contabo

Our API infrastructure is hosted on Contabo. This includes data processing and storage capabilities. For information on how Contabo handles your data, please visit Contabo's Privacy Policy.

Your Rights and Choices

You have certain rights regarding the personal information we hold about you. These may include the right to access, correct, delete, or restrict the use of your personal information, as well as the right to withdraw consent to certain uses of your information.

To exercise these rights, please contact us at [Your Contact Information].

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Simon Köck
Wolf-Huber-Straße 31
6800 Feldkirch
Austria

Phone: +43 670 6032428
E-Mail: [email protected]